Legal

Privacy Policy

Effective Date: June 13, 2025

1. Introduction

1st Choice Management Group respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information you provide when you visit our website, submit a contact form, request property management services, schedule a consultation, or communicate with us. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information: name, email address, phone number, property address, number of units owned or managed, message details submitted through our contact forms, information related to property management inquiries, communication preferences, and website usage information such as browser type, device type, pages visited, and general analytics data. We may also collect information you voluntarily provide by phone, email, text message, online form, or consultation request.

3. How We Use Your Information

We may use your information to respond to inquiries, schedule consultations, provide property management information, evaluate property management needs, communicate about services, send requested updates or follow-up messages, improve our website and customer experience, maintain business records, and comply with legal, regulatory, or contractual obligations.

4. Text Messages and Communications

If you provide your phone number and consent to receive text messages, we may contact you by SMS regarding your inquiry, consultation, property management services, appointment reminders, or related business communications. Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP. For help, reply HELP or contact us at Rentals@firstchoicemgmtgroup.com. Consent to receive text messages is not required as a condition of purchasing services.

5. How We Share Information

We do not sell your personal information. We may share information only when necessary with service providers who help us operate our business or website, scheduling, email, CRM, or communication platforms, property management-related vendors when needed to fulfill a requested service, legal, regulatory, or government authorities when required by law, and professional advisors such as attorneys, accountants, or consultants.

6. Cookies and Website Analytics

Our website may use cookies, tracking tools, or analytics services to understand website traffic, improve functionality, and enhance the user experience. You may adjust your browser settings to refuse cookies, but some website features may not function properly.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no website, online form, email, or electronic transmission is completely secure. You submit information at your own risk.

8. Data Retention

We retain personal information only as long as necessary for business, legal, accounting, or operational purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those third-party sites.

10. Your Privacy Choices

You may request to update, correct, or delete certain personal information by contacting us at Rentals@firstchoicemgmtgroup.com. We may need to retain certain information for legal, business, or recordkeeping reasons.

11. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

For questions about this Privacy Policy, contact 1st Choice Management Group by email at Rentals@firstchoicemgmtgroup.com or visit our website at https://firstchoicemgmtgroup.com/.